Terms & Conditions

Last modified: March 15, 2024

  • Information
  • Registration Data; Account
  • Communications
  • Security
  • Payment Processing
  • Updates
  • Contact us

Information

Deliciasya collects specific data to enhance your restaurant operations. This section outlines what we gather, how we use it, and your rights. Transparency is our priority.

Information we collect

We collect four types of data to optimize your experience and ensure platform security:

  1. Personal Information: Your name, email, phone number, and payment details. Used to create accounts, process payments, and deliver receipts and never shared without consent.
  2. Usage Data: How you interact with our tools: login times, menu edits, order volumes. Helps us improve features and troubleshoot issues. preferences.
  3. Device Information: Device type (iPad/Android), browser, and IP address. Ensures compatibility and detects unauthorized access. We anonymize this data post-session.
  4. Location Information: Optional access for local promotions or delivery tracking. Disable anytime in settings.

How we use your information

We may use the information for various purposes, including:

  • Deliver & improve restaurant management tools (POS, inventory, analytics).
  • Personalize dashboards for faster order tracking and staff scheduling.
  • Secure your data with encryption and fraud detection protocols.
  • Send service updates, payment confirmations, and policy changes.
  • Run anonymized reports to benchmark performance against industry trends.
  • Comply with legal requests (tax audits, law enforcement).

Registration Data: Account

Keep your account details (email, password) confidential. You’re responsible for all activity under your account. Notify us immediately of unauthorized access. We reserve the right to suspend accounts violating our policies (e.g., fraud, spam). Deleted accounts lose access to data after 90 days.

Communications

We’ll email service updates, payment alerts, and promotional offers (opt-out anytime). Critical notices (security breaches, policy changes) are non-negotiable. By using Deliciasya, you consent to SMS alerts for order confirmations and system outages. Third-party integrations (e.g., Stripe) may send separate updates—review their policies.

Security

Your data is encrypted via TLS/SSL during transmission and stored in secure AWS servers. Regular penetration tests and ISO 27001 compliance ensure protection. Staff access is role-based and logged. Report vulnerabilities to us—we offer bounties for valid claims. While we strive for 99.9% uptime, we’re not liable for breaches caused by unapproved third-party apps or your negligence (e.g., shared passwords).

Payment Processing

We partner with PCI-DSS compliant gateways (Stripe, PayPal). Deliciasya never stores card numbers—only transaction IDs and amounts. Chargebacks incur a $25 fee. Subscriptions auto-renew; cancel 48 hours before billing cycles. Disputed payments may freeze account access until resolved.

Updates

Terms update quarterly. We’ll notify you via email 30 days before changes take effect. Continued use after updates implies acceptance. Archived versions are available at legal.deliciasya.com/archive. Major revisions (e.g., fee increases) allow 60-day opt-out windows. Disagree with changes? Export your data and close your account before the effective date.

Contact us

If you have any questions about this Privacy Policy, Please contact us.